Refund Policy

We hope you enjoy using No Pain Ointment and experience the relief you deserve. However, if for any reason you are not completely satisfied with your purchase, we are here to make the return process simple and stress-free.

For products purchased directly from our website, we gladly accept returns within 30 days from the date of purchase. To qualify for a refund, items must be returned in their original condition and packaging. Refunds will be issued back to the original method of payment once the return is received and inspected.

If you purchased your item through an authorized retailer, please return the product directly to that store in accordance with their return and exchange policies. Retailer terms and conditions apply.

To initiate a return for purchases made on our website, please contact our Customer Support team at sales@jelsiereliefoil.com or through our Contact Us page. A Return Authorization will be provided with instructions on how to send your item back.

Your satisfaction is important to us, and we are committed to providing a smooth and reliable shopping experience.