Shipping Policy

Thank you for shopping with No Pain Ointment. We are committed to making sure your order reaches you quickly and securely. Please read our shipping guidelines below.

All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day. Once your order is shipped, you will receive a confirmation email with tracking details.

We ship to most international destinations. Delivery times vary by location. For the United States and Canada, delivery takes between 5–10 business days. For the United Kingdom and Europe, it may take 7–12 business days. For Australia and New Zealand, delivery can take 7–14 business days. For other international destinations, orders usually arrive within 10–20 business days. Please note that delivery times are estimates and may vary due to customs delays or local courier services.

The standard shipping fee is $10, with a 10-day express option available where applicable. We also offer free shipping on orders over $100. Any applicable shipping costs will be calculated at checkout.

Once your order has been shipped, you will receive an email with your tracking number. You can track your package directly from the courier’s website using the provided number.

Customers are responsible for any customs fees, import duties, or taxes that may apply in their country. We are not responsible for delays caused by customs clearance.

If your package is delayed, please allow a few extra days as shipping carriers sometimes experience backlogs. In the rare case of lost or damaged items, please contact us immediately at [your support email] so we can assist you with a replacement or refund.

If you have any questions about your order or shipping, please reach out to our support team at [your support email] or through our Contact Us page.