Terms of Service

Welcome to No Pain Ointment (Jelsie Relief Oil).

By accessing our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully, as they outline the rules, responsibilities, and protections for both you as the customer and us as the provider.

Copyright and Trademark Notice

Unless otherwise specified, all materials on this website — including text, design, logos, graphics, images, and the arrangement thereof — are the exclusive property of No Pain Ointment (Jelsie Relief Oil). Copyright © 2025, All Rights Reserved.

You may only use this website and its content for personal shopping purposes or placing an order. Any reproduction, distribution, modification, or commercial use of our content without prior written consent is strictly prohibited. Unauthorized use may violate copyright, trademark, or other applicable laws and could result in legal action.

Payment Methods

We accept Visa, MasterCard, American Express, and Discover. Please ensure that your billing address and telephone number match the information your credit card company has on file to avoid processing delays. Your card will be billed at the time your order ships.

We may also accept money orders, cashier’s checks, or company/personal checks in U.S. Dollars. Please note that personal and company checks may require up to 10 banking days to clear before orders are processed. A $25 fee will be charged for any returned checks.

Order Acceptance Policy

Your receipt of an electronic or other form of confirmation does not guarantee order acceptance. No Pain Ointment (Jelsie Relief Oil) reserves the right to decline or cancel an order at any time, even after confirmation, for reasons including product availability, payment authorization issues, or suspected fraudulent activity.

Multiple and Back-Ordered Products

For multiple-product orders, we strive to ship items together. If an item is unavailable at the time of purchase, we will notify you and ship it as soon as it becomes available. You may choose to wait, request a partial shipment, or cancel unavailable items before shipping.

Out-of-Stock Policy

If an item is out of stock, we will inform you promptly. Orders are typically processed within 48 hours once items are in stock, excluding weekends and holidays. You may cancel any unshipped items before they are dispatched.

Privacy and Data Security

We value your privacy and are committed to protecting your personal information. When you shop with us, you may provide personal details such as your name, email, shipping and billing address, and payment information. This data is used solely for order fulfillment, communication, and improving your shopping experience.

Our website uses secure servers, encryption, and firewalls to safeguard your data. We may also use cookies to enhance your browsing experience. By using our site, you agree to our Privacy Policy, which explains these practices in detail.

Returns & Refunds

We accept returns for defective items, manufacturing faults, or fulfillment errors within 30 days of purchase. Refunds will be processed to the original payment method after inspection of the returned item. For complete details, please review our Refund Policy.

Shipping Policy

Orders are usually processed within 1–2 business days. Delivery times depend on your location and courier service. While we strive for timely delivery, we cannot guarantee exact arrival dates. Please see our Shipping Policy for more details.

Typographical & Pricing Errors

In the event a product is listed at an incorrect price due to typographical errors or pricing issues received from our suppliers, No Pain Ointment (Jelsie Relief Oil) reserves the right to refuse or cancel orders placed at the incorrect price. If your card has been charged, we will immediately refund the incorrect amount.

Health Disclaimer

Our products are designed to support wellness and provide natural relief. However, they are not intended to diagnose, treat, cure, or prevent any medical condition. Individual results may vary. Always consult with a healthcare professional before using any new product, especially if you have a medical condition, are pregnant, or are on medication.

Limitation of Liability

By using this site and purchasing our products, you agree that No Pain Ointment (Jelsie Relief Oil) is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our website, products, or services.

Governing Law

These Terms of Service are governed by the laws of your country of residence. Any disputes shall be resolved under the jurisdiction of the courts in that region.

Contact Us

For questions, concerns, or inquiries about these Terms of Service, please contact us at: sales@jelsiereliefoil.com